:root{
  --maroon:#70142E;
  --maroon-dark:#551023;
  --cyan:#3BAFDA;
  --cyan-dark:#238bb2;
  --gold:#DE9300;
  --gold-soft:#f0a918;
  --navy:#17375f;
  --bg:#eef3fb;
  --card:#ffffff;
  --text:#172033;
  --muted:#718096;
  --line:#e5eaf2;
  --success:#159a68;
  --danger:#dc4b64;
  --warning:#d28a00;
  --shadow:0 12px 30px rgba(34,48,73,.10);
}
*{box-sizing:border-box}
html,body{margin:0;min-height:100%;font-family:Inter,Segoe UI,Arial,sans-serif;color:var(--text);background:var(--bg)}
a{color:inherit;text-decoration:none}
button,input,select,textarea{font:inherit}
button{cursor:pointer}
[hidden]{display:none!important}
.login-page{min-height:100vh;display:grid;grid-template-columns:minmax(360px,480px) 1fr;background:#d7e6f1;overflow:hidden}
.login-side{display:flex;align-items:center;justify-content:center;padding:28px;background:linear-gradient(135deg,#dff0f8 0%,#f4f7fb 100%)}
.login-card{width:min(100%,390px);background:var(--maroon);border:1px solid rgba(255,255,255,.65);border-radius:4px;box-shadow:0 18px 50px rgba(47,20,30,.26);padding:36px;color:#fff;position:relative}
.login-card .logo-wrap{background:var(--gold);border-radius:12px;padding:14px 14px 10px;display:flex;justify-content:center;margin-bottom:24px}
.login-card .logo-wrap img{max-width:285px;width:100%;height:auto;display:block}
.login-divider{height:1px;background:rgba(255,255,255,.8);margin:12px 0 26px}
.portal-tabs{display:grid;grid-template-columns:1fr 1fr;gap:6px;background:rgba(255,255,255,.08);padding:5px;border-radius:8px;margin-bottom:20px}
.portal-tab{border:0;color:#fff;background:transparent;padding:10px;border-radius:6px;font-weight:700}.portal-tab.active{background:var(--gold);color:#39170b}.field{margin-bottom:15px}.field label{display:block;font-weight:700;font-size:14px;margin-bottom:8px}.input-shell{display:flex;background:#fff;border-radius:4px;overflow:hidden;border:1px solid rgba(0,0,0,.08)}.input-shell input{width:100%;border:0;outline:0;padding:12px 14px;background:#f2f7ff;color:#111}.eye-btn{border:0;width:48px;background:#fff;color:#6b7280;font-size:19px;border-left:1px solid #d8deea}.remember-row{display:flex;align-items:center;gap:8px;font-weight:700;font-size:14px;margin:6px 0 22px}.remember-row input{accent-color:var(--cyan)}.login-btn{width:100%;border:0;background:var(--cyan);color:#fff;padding:12px;border-radius:3px;font-weight:700;letter-spacing:.2px;transition:.2s}.login-btn:hover{background:var(--cyan-dark);transform:translateY(-1px)}.login-btn:disabled{opacity:.6;cursor:wait}.login-hint{color:#dbeeff;font-size:12px;line-height:1.45;margin:14px 0 0}.form-message{min-height:18px;color:#ffb3c0;font-size:13px;margin:10px 0 0}.demo-help{background:rgba(255,255,255,.1);border:1px dashed rgba(255,255,255,.35);border-radius:7px;padding:10px 12px;margin-top:14px;font-size:12px;line-height:1.55}.forgot{text-align:center;color:#38d980;font-size:13px;margin:22px 0 0}.login-footer{background:var(--navy);height:23px;position:absolute;left:0;right:0;bottom:-23px;text-align:center;padding:3px;color:#fff}.login-visual{position:relative;display:flex;align-items:center;justify-content:center;overflow:hidden;background:linear-gradient(135deg,rgba(255,255,255,.9),rgba(204,231,246,.65)),linear-gradient(90deg,#bed5e5,#fff)}.login-visual:before,.login-visual:after{content:"";position:absolute;background:rgba(255,255,255,.86);box-shadow:0 0 0 2px rgba(41,75,99,.06)}.login-visual:before{width:70%;height:58%;right:-3%;bottom:-3%;transform:skewX(-9deg);border-top:10px solid rgba(23,55,95,.13)}.login-visual:after{width:45%;height:84%;left:8%;bottom:-25%;transform:rotate(-8deg);border-left:18px solid rgba(112,20,46,.12)}.visual-copy{position:relative;z-index:2;max-width:570px;padding:40px}.visual-kicker{color:var(--maroon);font-weight:800;text-transform:uppercase;letter-spacing:2px;font-size:13px}.visual-copy h1{font-size:48px;line-height:1.08;margin:10px 0 16px;color:var(--navy)}.visual-copy h1 span{color:var(--maroon)}.visual-copy p{font-size:18px;line-height:1.6;color:#44556d;max-width:500px}.visual-badge{display:inline-flex;align-items:center;gap:8px;background:#fff;padding:10px 14px;border-radius:999px;box-shadow:var(--shadow);font-size:13px;font-weight:700;color:var(--navy)}
.app{min-height:100vh;display:grid;grid-template-columns:240px 1fr;grid-template-rows:74px 1fr;grid-template-areas:"sidebar topbar" "sidebar main"}.sidebar{grid-area:sidebar;background:var(--maroon);color:#fff;position:fixed;left:0;top:0;bottom:0;width:240px;z-index:30;overflow:auto}.sidebar-brand{height:74px;background:#fff;display:flex;align-items:center;padding:8px 18px;border-right:1px solid #e6e6e6}.sidebar-brand img{width:190px;max-height:60px;object-fit:contain}.side-section{padding:22px 18px 8px;color:var(--cyan);font-size:11px;font-weight:800;letter-spacing:1px;text-transform:uppercase}.side-link{display:flex;align-items:center;gap:12px;padding:11px 20px;color:#fff;font-weight:600;font-size:14px;border-left:4px solid transparent}.side-link:hover,.side-link.active{background:rgba(255,255,255,.09);border-left-color:var(--gold)}.side-icon{width:20px;text-align:center;opacity:.95}.sidebar-foot{padding:24px 20px;color:rgba(255,255,255,.65);font-size:12px}.topbar{grid-area:topbar;background:var(--gold);height:74px;position:fixed;left:240px;right:0;top:0;z-index:20;display:flex;align-items:center;padding:0 24px;gap:18px;box-shadow:0 1px 0 rgba(0,0,0,.05)}.menu-toggle{background:transparent;border:0;color:#fff;font-size:28px;line-height:1}.topbar-spacer{flex:1}.demo-badge{background:#7c4a00;color:#fff;border-radius:999px;padding:7px 11px;font-size:12px;font-weight:800}.user-chip{display:flex;align-items:center;gap:10px;color:#fff;font-size:14px}.user-avatar{width:34px;height:34px;border-radius:50%;background:var(--cyan);display:grid;place-items:center;font-weight:900;color:#fff;border:2px solid rgba(255,255,255,.45)}.user-role{font-size:11px;opacity:.8}.main{grid-area:main;padding:24px 28px 50px;margin-left:0;margin-top:0;min-width:0}.page-head{display:flex;justify-content:space-between;align-items:center;gap:18px;margin-bottom:20px}.page-head h1{font-size:23px;margin:0;color:var(--text)}.page-head p{margin:5px 0 0;color:var(--muted);font-size:14px}.card{background:#fff;border:1px solid #e8edf4;border-radius:4px;box-shadow:0 2px 8px rgba(20,40,70,.03)}.card-pad{padding:22px}.profile-card{display:grid;grid-template-columns:260px 1fr;gap:24px;margin-bottom:22px}.student-summary{text-align:center;padding:28px 24px}.avatar-big{width:116px;height:116px;border-radius:50%;background:var(--cyan);margin:0 auto 14px;display:grid;place-items:center;color:#fff;font-size:38px;font-weight:900}.reg-big{font-size:24px;font-weight:800;margin-bottom:24px}.programme{color:#06974f;line-height:1.6;font-size:14px;text-align:left;border-bottom:1px solid var(--line);padding-bottom:22px}.detail-list{padding:20px 24px}.detail-row{display:grid;grid-template-columns:190px 1fr;padding:14px 0;border-bottom:1px solid var(--line);font-size:14px}.detail-row:last-child{border-bottom:0}.detail-row span:first-child{color:#249ee4}.stats-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:22px}.stat-card{background:#fff;border-radius:5px;padding:19px 20px;border:1px solid #e6ecf4;position:relative;overflow:hidden}.stat-card:after{content:"";position:absolute;left:0;bottom:0;height:4px;width:100%;background:var(--cyan)}.stat-card.maroon:after{background:var(--maroon)}.stat-card.gold:after{background:var(--gold)}.stat-card.green:after{background:#20a56b}.stat-label{color:var(--muted);font-size:13px;margin-bottom:8px}.stat-value{font-size:29px;font-weight:900;color:var(--navy)}.section-card{background:#fff;border:1px solid #e4eaf2;border-radius:4px;margin-bottom:22px}.section-title{display:flex;align-items:center;justify-content:space-between;padding:17px 20px;border-bottom:1px solid var(--line)}.section-title h2{font-size:16px;margin:0}.section-body{padding:20px}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:0;border-radius:4px;padding:11px 16px;font-weight:700;font-size:14px}.btn-primary{background:var(--maroon);color:#fff}.btn-primary:hover{background:var(--maroon-dark)}.btn-cyan{background:var(--cyan);color:#fff}.btn-gold{background:var(--gold);color:#fff}.btn-light{background:#edf2f8;color:#334155}.btn-danger{background:#fbe9ed;color:#b42344}.table-wrap{overflow:auto}table{width:100%;border-collapse:collapse;min-width:760px}th,td{text-align:left;padding:13px 12px;border-bottom:1px solid var(--line);font-size:13px;vertical-align:middle}th{color:#68758a;background:#fafbfd;font-size:12px;text-transform:uppercase;letter-spacing:.35px}tr:hover td{background:#fcfdff}.table-link{color:#188bc2;font-weight:800}.empty{text-align:center!important;color:var(--muted);padding:30px!important}.muted-small{font-size:11px;color:var(--muted);margin-top:3px}.status{display:inline-flex;align-items:center;border-radius:999px;padding:6px 9px;font-size:11px;font-weight:800;white-space:nowrap}.status-pending{background:#fff4d8;color:#a86c00}.status-in-review{background:#e7f5fb;color:#1e7fa7}.status-resolved{background:#e4f7ee;color:#14774f}.status-rejected{background:#fce8ec;color:#b22f49}.priority{font-size:11px;font-weight:800}.priority-high{color:#c62f50}.priority-normal{color:#5b6473}.priority-low{color:#27865c}.filters{display:flex;gap:12px;flex-wrap:wrap}.filters input,.filters select{border:1px solid #d7deea;background:#fff;border-radius:4px;padding:10px 12px;min-width:200px;outline:none}.filters input:focus,.filters select:focus{border-color:var(--cyan);box-shadow:0 0 0 3px rgba(59,175,218,.11)}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}.form-group{display:flex;flex-direction:column;gap:7px}.form-group.full{grid-column:1/-1}.form-group label{font-weight:800;font-size:13px;color:#374151}.form-group input,.form-group select,.form-group textarea{border:1px solid #d5deea;border-radius:4px;padding:12px 13px;background:#fff;outline:none;transition:.15s}.form-group textarea{min-height:150px;resize:vertical}.form-group input:focus,.form-group select:focus,.form-group textarea:focus{border-color:var(--cyan);box-shadow:0 0 0 3px rgba(59,175,218,.1)}.field-help{color:var(--muted);font-size:11px}.form-actions{display:flex;gap:10px;justify-content:flex-end;padding-top:8px}.claim-layout{display:grid;grid-template-columns:1.35fr .65fr;gap:20px}.claim-hero{padding:20px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;gap:18px;align-items:flex-start}.claim-hero h2{margin:3px 0 0;font-size:20px}.claim-number{color:var(--cyan);font-weight:900;font-size:13px}.claim-description{white-space:pre-wrap;line-height:1.75;color:#3e4b60}.info-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:0 22px}.info-item{padding:14px 0;border-bottom:1px solid var(--line)}.info-label{font-size:11px;text-transform:uppercase;letter-spacing:.5px;color:var(--muted);font-weight:800;margin-bottom:6px}.info-value{font-size:14px;font-weight:650}.response-box{background:#f7fbfd;border-left:4px solid var(--cyan);padding:16px;line-height:1.65;color:#34465c}.officer-panel{background:#fff9eb;border:1px solid #f1d792;border-radius:5px;padding:18px}.officer-panel h3{margin-top:0;color:#7c5200}.back-link{display:inline-block;color:var(--cyan-dark);font-weight:800;margin-bottom:14px}.toast{position:fixed;right:22px;bottom:22px;z-index:100;background:#1f2937;color:#fff;padding:12px 16px;border-radius:6px;box-shadow:var(--shadow);opacity:0;transform:translateY(10px);transition:.25s;max-width:360px;font-size:13px}.toast.show{opacity:1;transform:none}.toast-success{background:#15784f}.toast-error{background:#a52842}.toast-info{background:#1d5b84}.quick-actions{display:flex;gap:10px;flex-wrap:wrap}.kpi-note{font-size:11px;color:var(--muted);margin-top:6px}.feedback-banner{background:linear-gradient(135deg,#fff8e8,#fff);border:1px solid #efd598;border-left:5px solid var(--gold);padding:18px;border-radius:5px;margin-bottom:22px;display:flex;justify-content:space-between;align-items:center;gap:18px}.feedback-banner h3{margin:0 0 5px;font-size:16px}.feedback-banner p{margin:0;color:#6b7280;font-size:13px}.feedback-box{background:#fffdf6;border:1px solid #ead79f;border-radius:5px;padding:18px}.feedback-box h3{margin:0 0 8px;color:#7b5200}.feedback-choice{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin:14px 0}.feedback-choice label{border:1px solid #d9dfeb;border-radius:5px;padding:12px;display:flex;gap:8px;align-items:center;font-weight:700;background:#fff}.feedback-choice input{accent-color:var(--maroon)}.rating-row{display:flex;gap:7px;flex-wrap:wrap}.rating-row label{display:flex;align-items:center;gap:4px;background:#fff;border:1px solid #d9dfeb;border-radius:999px;padding:7px 10px;font-size:12px}.rating-row input{accent-color:var(--gold)}.inline-actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:15px}.btn-sm{padding:7px 10px;font-size:12px}.danger-zone{border:1px solid #f1c3cd;background:#fff7f9;border-radius:5px;padding:16px}.danger-zone h3{color:#a52842;margin:0 0 8px}.danger-zone p{font-size:12px;color:#7f5060;line-height:1.5}.report-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}.report-list{display:flex;flex-direction:column;gap:14px}.report-row{display:grid;grid-template-columns:150px 1fr 45px;gap:12px;align-items:center}.report-label{font-size:13px;color:#455468}.report-track{height:10px;background:#edf1f6;border-radius:999px;overflow:hidden}.report-fill{height:100%;background:var(--cyan);border-radius:999px}.report-value{text-align:right;font-weight:800;font-size:12px;color:var(--navy)}.activity-list{display:flex;flex-direction:column}.activity-item{display:grid;grid-template-columns:42px 1fr auto;gap:12px;padding:14px 0;border-bottom:1px solid var(--line);align-items:start}.activity-item:last-child{border-bottom:0}.activity-icon{width:36px;height:36px;border-radius:50%;display:grid;place-items:center;background:#e8f6fb;color:var(--cyan-dark);font-weight:900}.activity-title{font-weight:800;font-size:13px}.activity-desc{font-size:12px;color:#68758a;margin-top:4px;line-height:1.45}.activity-time{font-size:11px;color:#8a95a8;white-space:nowrap}.notice{border-left:4px solid var(--cyan);background:#f4fbfe;padding:13px 15px;border-radius:3px;font-size:13px;color:#40566a;line-height:1.55}.notice.gold{border-left-color:var(--gold);background:#fffaf0}.notice.maroon{border-left-color:var(--maroon);background:#fff7f9}.action-menu{display:flex;gap:6px;align-items:center}.icon-btn{border:1px solid #dbe2ec;background:#fff;border-radius:4px;padding:6px 9px;font-size:12px;font-weight:800;color:#44546a}.icon-btn:hover{border-color:var(--cyan);color:var(--cyan-dark)}.icon-btn.danger{color:#b22f49}.icon-btn.danger:hover{border-color:#e4a2b0;background:#fff4f6}.badge-soft{display:inline-flex;border-radius:999px;padding:5px 8px;font-size:10px;font-weight:800;background:#edf4f8;color:#436174}.badge-soft.yes{background:#e4f7ee;color:#14774f}.badge-soft.no{background:#fce8ec;color:#b22f49}.metric-split{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.metric-mini{border:1px solid var(--line);border-radius:5px;padding:14px;background:#fafcfe}.metric-mini strong{display:block;font-size:22px;color:var(--navy);margin-top:5px}.metric-mini span{font-size:11px;color:var(--muted)}.edit-panel{background:#f8fbfd;border:1px solid #dfe8ef;border-radius:5px;padding:18px}.edit-panel h3{margin-top:0}.readonly-note{font-size:12px;color:#7b8493;margin-top:7px}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.form-span{grid-column:1/-1}.field small{display:block;color:#667085;margin-top:6px}.field[hidden]{display:none!important}
@media(max-width:1000px){.login-page{grid-template-columns:1fr}.login-visual{display:none}.login-side{min-height:100vh}.profile-card{grid-template-columns:1fr}.student-summary{display:grid;grid-template-columns:120px 1fr;align-items:center;text-align:left;gap:20px}.avatar-big{margin:0}.programme{text-align:left}.stats-grid{grid-template-columns:repeat(2,1fr)}.claim-layout{grid-template-columns:1fr}}
@media(max-width:900px){.report-grid{grid-template-columns:1fr}.metric-split{grid-template-columns:1fr 1fr}.feedback-banner{align-items:flex-start;flex-direction:column}}
@media(max-width:760px){.app{grid-template-columns:1fr;grid-template-areas:"topbar" "main"}.sidebar{transform:translateX(-100%);transition:.25s;box-shadow:12px 0 30px rgba(0,0,0,.16)}.sidebar.open{transform:none}.topbar{left:0}.main{padding:18px 14px 40px}.page-head{align-items:flex-start}.stats-grid{grid-template-columns:1fr 1fr}.form-grid{grid-template-columns:1fr}.form-group.full{grid-column:auto}.detail-row{grid-template-columns:120px 1fr}.student-summary{display:block;text-align:center}.avatar-big{margin:0 auto}.programme{text-align:left}.claim-hero{flex-direction:column}.info-grid{grid-template-columns:1fr}.user-meta{display:none}}
@media(max-width:520px){.metric-split{grid-template-columns:1fr}.feedback-choice{grid-template-columns:1fr}.activity-item{grid-template-columns:36px 1fr}.activity-time{grid-column:2}}
@media(max-width:430px){.login-side{padding:10px}.login-card{padding:27px 22px}.stats-grid{grid-template-columns:1fr}.detail-row{grid-template-columns:1fr;gap:5px}}
@media print{.sidebar,.topbar,.quick-actions,.menu-toggle,.demo-badge,.btn,.feedback-banner{display:none!important}.app{display:block}.main{padding:0;margin:0}.section-card,.stat-card{break-inside:avoid;box-shadow:none}body{background:#fff}.table-wrap{overflow:visible}table{min-width:0}}